WSIB Forms Simpification Project

The WSIB continues to review business products and processes to improve efficiency and customer service. We are moving towards enhancing the consistency of information gathering, which will serve to improve decision-making, early and safe return to work efforts and assist in prevention activities.

The Forms Simplification Project is reviewing and updating a number of key information-gathering forms (progress reports and REO forms). Work is well underway in this project and at this time we are beginning to pilot test recently revised forms.

The pilot testing will occur by randomly issuing the revised form in a number of claims. In no way will use of the new forms affect or delay benefit decisions. In instances where the revised form is issued, we will ask the user to complete and return a brief survey. Incoming information will be analyzed and findings applied to the revised forms.

Prior to implementation we will provide the revised forms to our external working group for their final feedback. We anticipate this happening near the end of the first quarter of 2007.